WHY BUNNJI?
Our executive team have combined 100+ years’ telecommunications industry experience operating the largest Vodafone, Optus, Commander and Telstra business centres in Australia and looking after thousands of businesses of all size. We have taken all our learnings and put those into Bunnji to make it a simple and easy to deal with company. We aim to answer your call within 20 seconds, solve 90% of customer queries in first call and fix any critical issues within 4 hours. We never charge any late payment fees. Please talk to us to know more.
Exclusive to Businesses
We promise to support businesses only regardless of the size. While the Telco giants focus on the mass consumer market and big chains, we focus solely on companies of all size. Unlike our rivals, we understand what is important to local Australian and global businesses. We provide one on one expert advice to help you prosper. And we create products that bring customers to your door.
World Class Customer Service
Our philosophy is simple. We are small enough to serve you humbly and big enough to meet your service requirements globally. Our core promise is to deliver unrivalled customer service. We answer your calls within 20 seconds and we solve 90% of your queries on the first call. We have five-star reviews on Google and Facebook and 90 % of our customers are happy to refer us to other businesses. Why? The secret is simple.You can’t afford to wait – and with BUNNJI, you don’t have to.
Never Beaten on Price
We promise to always beat the price you’re paying with your current provider now. This might sound like a flimsy guarantee, but it’s a promise we put into action every day. Even with a wildly fluctuating telecom market, we still promise to beat your first written offer. As a result, we’ve attracted many businesses away from the giants.
Smooth Transition
We promise to offer you hassle-free and the smoothest switch possible.
It’s an annoyance when a household loses service but when a business loses service, everything grinds to a halt, losing customers and ultimately, money.
That’s why we’ve invested in a Melbourne-based switching team to manage the process for you. Just focus on running your business. We’ll do the work.
