Why Bunnji?

Because we’re small business

“After working 149 years with Optus, Telstra, Vodafone and Commander business centres and managing thousands of small business accounts, we started BUNNJI because small businesses were not being given the attention they deserved on their telecommunications services. They paid too much, and they waited too long for support. So, we made it our mission to change that.
How? By living and breathing these below promises in everything we do. They’re the backbone of BUNNJI – and they’ve helped us to level the playing field for small businesses.”

Exclusively small business

We promise to support small businesses only.
While the Telco giants focus on the mass consumer market and big chains, we focus solely on independent small companies.
Unlike our rivals, we understand what is important to small businesses. We provide one on one expert advice to help you prosper. And we create products that bring customers to your door – at no extra cost.

World class customer service

We promise to deliver unrivalled customer service.
We have five-star reviews on Google and Facebook and 90 % of our customers are happy to refer us to other small businesses.
Why? The secret is simple. We answer your calls within 15 seconds, from Melbourne-based support centre, and we solve 90% of issues on the first call. You can’t afford to wait – and with BUNNJI, you don’t have to.

Never beaten on price

We promise to always beat the price you’re paying now.
That might sound like a flimsy guarantee, but it’s a promise we put into action every day. Even with a wildly fluctuating telco market, for example, we still promise to beat your first written offer.
As a result, we’ve attracted many small businesses away from the giants. Because your lives are hard enough without sky-high bills.

One single bill and smooth transition

We promise to offer you hassle-free one single bill.
We also promise the smoothest switch possible.
When a household loses service, it’s an annoyance. When a business loses service, everything grinds to a halt, losing customers and ultimately, money.
That’s why we’ve invested in a Melbourne-based switching team to manage the process for you.
Just sit back and relax. We’ll do the work.